Tying remote electronic systems to a central web-based software application can provide a convenient way to manage and utilize the data that is collected from the systems. This approach also provides a means to centrally control processes and systems through a single application, often eliminating a field service trip or manually intervention when the objective can be realized through secure remote access.
There are important security and maintenance issues to consider when deploying this type of system architecture:
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- How is system security ensured? Remote devices are routinely pirated by exploiting weaknesses in network/device security, and threaten to compromise assets through the exploitation. Proper device security is a process, not an entity. Network-connected devices require routine software updates in order to remediate security vulnerabilities as they are identified in the system software, just as desktop and personal computing devices are manged. At Influent, we take system security seriously and understand that it must be addressed throughout the life cycle of the product.
- How are software (firmware) updates applied to network-connected remote systems? Often times security updates become available on a nearly weekly basis; applying them in a timely manner can be an onerous and daunting task. Requiring a field trip to every device on such a schedule is not inexpensive, is prone to error, and requires a thorough process to ensure it is always done completely and on time. In times of market contraction it is easy to fall behind in a process of this nature, but remains a critical threat when it is not done properly. Influent understands how to manage this process efficiently and reliably in integrated system development/deployment.
- How are remote devices designed, so that tampering is difficult and system integrity is better protected? Upfront design consideration for existential threats has become an important consideration for product development in this modern era. We have considered this in our design approach and include it everywhere in our design process to help you offer a best of class solution for your customers.
Let Influent help you navigate though these challenging issues and ensure your product success!
